Return Policy

• Updated Date: 1/20/2026
• Effective Date: 1/20/2026

Thank you for your purchase!

Digital Product Notice

Please note that NAS license keys are digital goods with the following characteristics:

1. Considered delivered once sent
2. Can be activated and used immediately
3. Cannot be returned or resold

Therefore, please carefully verify product information, compatibility, and your actual needs before purchasing.

Special Circumstances

If you encounter any of the following situations, please contact our customer service team for one-on-one assistance:

1. The activation code does not work or has technical issues
2. Other exceptional circumstances requiring discussion

To request assistance, please contact us at support@fygo.io. We will evaluate each case individually and work to provide a reasonable solution.

Refund Processing

In the rare cases where a refund is approved by our customer service team after individual assessment, the refund will be processed and issued to your original payment method within 10 business days.

Please note that your bank or credit card issuer may require additional time to process and post the refund to your account.

If you have not received your refund within 15 business days of approval, please contact us at support@fygo.io.

For any questions, feel free to contact us at support@fygo.io at any time.